Outreachmate

Privacy Policy

Last updated: 7/26/2025

1. Introduction

Outreachmate ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our service, you consent to the practices described in this policy.

2. Information We Collect

We may collect both personal and non-personal information from you, including:

  • Full name, email address, and contact information
  • Input text and context used in the outreach generator
  • Usage data such as clicks, session duration, and user behavior
  • Technical information including browser type, IP address, device type, OS, and referring pages
  • Authentication data via Google or LinkedIn OAuth (with your permission)

3. How We Use Your Information

  • To operate, personalize, and improve our outreach automation platform
  • To provide customer support and respond to your inquiries
  • To send important notifications and product updates
  • To understand usage trends and enhance user experience
  • To comply with applicable legal obligations or protect our legal rights

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context. We may process your data because:

  • You have given us permission
  • The processing is necessary to perform a contract
  • It is in our legitimate business interests
  • We need to comply with legal obligations

5. Information Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:

  • Trusted third-party service providers (e.g., Supabase, analytics tools)
  • Authorities if required to comply with legal requests or investigations
  • New owners in case of a business acquisition or merger

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve functionality, analyze traffic, and understand usage patterns. You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal data only as long as necessary to provide our services and for legitimate business or legal purposes. You can request deletion of your data at any time (see "Your Rights" section).

8. Data Security

We use modern security practices including encryption, secure data storage, and access controls to safeguard your data. However, no method of transmission over the Internet is 100% secure.

9. Your Rights

If applicable laws (such as GDPR or CCPA) apply, you have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your data ("right to be forgotten")
  • Withdraw consent at any time
  • Object to or restrict certain types of processing

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the date at the top of this page and, if applicable, sending a notice via email.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us through our Contact Page or email us at support@outreachmate.live.